Privacy Policy
ViaRoma 53 is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose personal information when you use our website and booking platform.
Information We Collect
When you use our website and booking platform, we may collect the following types of personal information:
- Information You Provide: When you make a booking, we collect information such as your name, email address, phone number, and payment details.
- Booking Details: We collect information about your booking preferences, including dates of stay, room preferences, and special requests.
- Communication: We may collect information when you communicate with us, such as through email or our customer support channels.
- Device and Usage Information: We may collect information about your device and how you use our website, such as your IP address, browser type, and pages visited.
How We Use Your Information
We use the personal information we collect for the following purposes:
- Booking Services: To process and manage your bookings, including sending booking confirmations and updates.
- Customer Support: To provide customer support and respond to your inquiries and requests.
- Improving Our Services: To analyze how our website is used and to improve our services and user experience.
- Marketing and Communications: With your consent, to send you promotional emails and marketing communications about our services and special offers.
- Legal Compliance: To comply with legal obligations and enforce our terms and conditions.
Sharing Your Information
We may share your personal information with the following third parties:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and IT service providers.
- Business Partners: We may share your information with business partners, such as the guest house owners, to facilitate your bookings.
- Legal Compliance: We may disclose your information when required by law or in response to valid legal requests.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Choices
You have the following choices regarding your personal information:
- Access and Correction: You may request access to and correction of your personal information by contacting us using the information provided below.
- Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions in the communications or contacting us directly.
Contact Us
If you have any questions or concerns about our Privacy Policy or practices, you may contact us at a.catenazzi@rubensoo.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.